Elevate Your Venue’s Digital Presence with Hospitality-Driven Marketing

Elevate Your Venue’s Digital Presence with Hospitality-Driven Marketing

Leverage over 30 years of combined hospitality experience to boost guest engagement, enhance visibility, and drive bookings with strategic digital and social media marketing.

Leverage over 30 years of combined hospitality experience to boost guest engagement, enhance visibility, and drive bookings with strategic digital and social media marketing.

Who we are:

Who we are:

Mikedia.co

Mikedia.co

Mikedia Co. was founded with a mission to bridge the gap between in-venue excellence and a powerful digital presence. Our team brings deep industry insights and specialised expertise that go beyond traditional digital marketing, offering strategies tailored specifically for the unique needs of hospitality businesses. We understand what makes a venue truly memorable and translate that into a cohesive digital strategy that connects with guests on a deeper level.


From content creation to social media management, reputation management, and local SEO, we handle every aspect of your venue’s digital footprint. Our services free you up to focus on delivering remarkable guest experiences while we build and maintain your digital presence, driving long-term loyalty and growth.

Mikedia Co. was founded with a mission to bridge the gap between in-venue excellence and a powerful digital presence. Our team brings deep industry insights and specialised expertise that go beyond traditional digital marketing, offering strategies tailored specifically for the unique needs of hospitality businesses. We understand what makes a venue truly memorable and translate that into a cohesive digital strategy that connects with guests on a deeper level.

We understand what makes a venue truly memorable and translate that into a cohesive digital strategy that connects with guests on a deeper level.

Hospitality

Expertise Meets Digital Innovation

Hospitality-Driven Expertise:

Drawing from extensive industry experience, we understand what truly connects with guests. Our approach goes beyond digital strategy—it’s rooted in a deep understanding of hospitality and the guest experience.

Comprehensive Digital Services:

We offer a complete suite of services tailored specifically for hospitality, covering everything from social media management to booking optimisation.

Proven Approach:

Proven Approach:

Our strategies are crafted from years of hospitality experience and a deep understanding of the industry’s unique demands. By focusing on authentic guest engagement and targeted digital marketing, we help venues strengthen their brand, increase visibility, and create lasting guest relationships.

Tailored Strategies for Your Venue:

Each venue has a unique story. We design our strategies to highlight what makes your space special, reaching your ideal audience with authenticity.

Comprehensive

Digital Services

for Hospitality

Mikedia Co. offers an end-to-end range of digital and social media services designed to elevate your venue’s brand. Each service is crafted to foster guest loyalty, build community, and drive meaningful engagement.

Social Media and Digital Audit & Strategy

What We Do:

We begin with a detailed audit of your current digital presence, examining social media performance, website engagement, SEO, and overall brand alignment. By assessing each digital channel, we uncover insights that shape a customised strategy focused on long-term growth, brand consistency, and guest engagement across all touchpoints.

Why It Matters:

A cohesive digital strategy ensures that every post, interaction, and online asset aligns with your brand image, creating a unified digital experience. This integrated approach builds credibility, attracts new guests, and keeps existing ones engaged, ultimately driving stronger connections and loyalty.

Full Social Media Management with a Focus on Brand Presence

What We Do:

From content creation to scheduling, we handle every detail of your social media presence. Our approach brings your venue’s personality to life through high-quality visuals, behind-the-scenes content, and storytelling that reflects your brand’s unique character.

Why It Matters:

Consistent, brand-aligned social media management strengthens your venue’s identity and makes it memorable to guests, increasing the likelihood of repeat visits and positive referrals.

On-Site Content Creation (Subject to Location)

What We Do:

We offer on-site photography and video services to capture your venue’s unique atmosphere. From beautifully presented dishes to candid guest interactions, our visuals bring your brand to life.

Why It Matters:

High-quality, authentic visuals enhance social media engagement and strengthen your brand’s online presence, making your venue more appealing to potential guests.

Supplier and Community Tagging Strategy

What We Do:

We build connections by tagging suppliers and community partners in your posts, establishing authenticity and expanding your audience reach through local partnerships.

Why It Matters:

This approach adds depth to your content, positions your brand within a local network, and attracts guests who value quality and community.

Seasonal & Thematic Content Planning

What We Do:

We design a content calendar that aligns with seasonal trends, local events, and holiday promotions, keeping your brand relevant and fresh year-round.

Why It Matters:

This strategy positions your venue as a dynamic destination, increasing engagement during peak times and special occasions.

Community Engagement (Inbound & Outbound)

What We Do:

We actively engage with your audience, responding to comments, managing messages, and reaching out to potential guests to build relationships and broaden visibility.

Why It Matters:

Building an online community strengthens brand loyalty, drives organic engagement, and enhances your venue’s reputation.

Reputation Management

What We Do:

We manage reviews and guest feedback across platforms like Google and TripAdvisor, responding thoughtfully and professionally to build trust and show a commitment to guest satisfaction.

Why It Matters:

A proactive reputation strategy reassures potential guests, improves public perception, and strengthens trust in your venue.

Local SEO & Directory Listings Research, Setup, and Management

What We Do:

We conduct in-depth research to identify the most relevant local directories and platforms, then set up and optimise your venue’s profiles on Google My Business, TripAdvisor, and other key listings. From accurate information to strategic keywords, we ensure that your venue is highly visible to nearby guests actively searching for experiences like yours.

Why It Matters:

Comprehensive local SEO and directory management boost your visibility, capturing both local and tourist foot traffic. By positioning your venue as a top choice in search results, we drive more potential guests to your doors.

Branded Digital and Print Assets

What We Do:

We design branded materials—menus, business cards, signage—that enhance the guest experience and create a bridge from physical to digital engagement.

Why It Matters:

Strong, consistent branding enhances the guest experience and encourages them to engage with your brand beyond their visit.

Customer Journey Design and Booking Optimisation

What We Do:

We create a seamless guest journey from social media discovery to booking, ensuring an intuitive path that maximises engagement and conversion.

Why It Matters:

A smooth booking process increases conversion rates and ensures a professional guest experience from start to finish.

Email Marketing & CRM Integration

What We Do:

Our email marketing campaigns use CRM insights to segment and personalise messages, from exclusive event invitations to seasonal updates.

Why It Matters:

Personalised communication strengthens guest relationships and drives repeat visits by keeping your venue top-of-mind.

Booking System Management

What We Do:

We manage your booking system, ensuring easy integration with social media and website platforms and seamless guest reservations.

Why It Matters:

Effective booking management enhances convenience, builds professionalism, and boosts booking conversions.

Analytics & Performance Reporting

What We Do:

Our analytics and reporting provide insight into your digital performance, helping you understand what drives growth and where to adjust.

Why It Matters:

Transparent reporting allows you to make data-informed decisions that support your long-term goals.

Our Proven Process

At Mikedia Co., our process is designed to deliver impactful, lasting results for hospitality venues. Each step is carefully crafted to ensure that your brand’s digital presence reflects your unique guest experience and drives measurable growth.

Reporting & Continuous Optimisation

Engagement & Community Building

Content Creation & Execution

Discovery & Research

Strategy Development

Setup & Optimisation

Discovery & Research

We begin by understanding your venue’s unique strengths, target audience, and goals. Through in-depth research and an initial discovery session, we gather insights to shape an effective strategy.

Strategy Development

Next, we craft a customised digital strategy that integrates social media, local SEO, content planning, and guest engagement—all aligned with your venue’s brand identity.

Setup & Optimisation

We handle the setup of key digital profiles, directory listings, and local SEO, ensuring your venue is optimised for visibility and discoverability across platforms.

Content Creation & Execution

Our team produces high-quality content, from social media visuals to branded assets, that captures the essence of your venue and appeals to potential guests.

Engagement & Community

We actively engage with your audience, responding to comments and messages and building a loyal online community that fosters trust and loyalty.

Reporting & Optimisation

We track performance metrics, providing regular reports and insights. Based on the data, we continuously optimise our approach to keep your digital presence strong and effective.

Trusted by Top Venues

Mikedia Co. has collaborated with renowned hospitality brands like Code Cairns, SixthSense Experiences, Immerso Group, and Eat Together Catering, developing digital strategies that transform their online presence and deepen guest loyalty. Through our tailored approach, our clients have achieved stronger brand visibility, increased bookings, and lasting connections with their guests.

"Klaudia joined our small team in May 2022. It was almost as if the stars aligned to bring our universes together at a time that was perfect for us both. Klaudia has been instrumental in growing our name and following in an organic and authentic manner. Her attitude is positive, attention to detail impeccable, and ability to find opportunities highly commendable. I’m sure Mikedia’s knowledge and skill would be well utilised across a broad range of industries." – Dani Rahman, Code Cairns

Explore our portfolio to see how we bring Code Cairns to life online. Each project showcases our dedication to creating digital experiences that drive results and foster guest loyalty.

Meet Our Team:

Hospitality Expertise Meets Digital Innovation

At Mikedia Co., we're a dedicated team with a passion for hospitality and digital excellence. Supported by a diverse group of professionals, we bridge the gap between high-touch guest service and cutting-edge digital strategies to deliver authentic, engaging online experiences.

Klaudia

Co-Founder

With a rich background in hospitality management, Klaudia channels her expertise into crafting operationally seamless and guest-centered digital solutions. Having managed large-scale events and high-profile operations like the O2 Arena Prague, her attention to detail and commitment to exceptional service translate effortlessly into the digital strategies we create.

Klaudia

Co-Founder

With a rich background in hospitality management, Klaudia channels her expertise into crafting operationally seamless and guest-centered digital solutions. Having managed large-scale events and high-profile operations like the O2 Arena Prague, her attention to detail and commitment to exceptional service translate effortlessly into the digital strategies we create.

Michal

Co-Founder

Michal’s expertise in guest engagement began behind the bar at the iconic Cloud 9 Sky Bar at Hilton Prague. His experience interacting directly with guests gives him a unique perspective on building genuine connections, which he now uses to create engaging, brand-true social media and digital content.

Michal

Co-Founder

Michal’s expertise in guest engagement began behind the bar at the iconic Cloud 9 Sky Bar at Hilton Prague. His experience interacting directly with guests gives him a unique perspective on building genuine connections, which he now uses to create engaging, brand-true social media and digital content.

With Klaudia and Michal at the helm and backed by our talented team, Mikedia Co. is where the art of hospitality and digital marketing come together. We’re committed to helping brands connect meaningfully with their audiences through strategies that reflect real-world guest interaction and online innovation.

Ready to Grow

Your Venue’s Digital Presence?

Schedule a complimentary connection call with Mikedia Co. to discuss your unique goals and challenges. Our team of hospitality experts will help craft a custom digital strategy to attract more guests, increase engagement, and build loyalty.

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